At DC Powder, we are committed to ensuring a smooth and transparent shopping experience. This Cancellation Policy outlines the terms under which orders placed through www.dcpowder.com may be cancelled.
1. Order Cancellation by Customer
Customers may request cancellation only before the order is dispatched.
Cancellation requests are subject to confirmation by DC Powder.
Once the order has been dispatched, cancellation requests will not be accepted.
To request cancellation, customers must contact us immediately through:
Email: support@dcpowder.com
Phone: +91 1234567890
Cancellation will be considered valid only after written confirmation is provided by DC Powder.
2. Orders Already Dispatched
Orders that have already been dispatched cannot be cancelled.
In such cases, customers may refer to our Return Policy (if applicable).
3. Refund Process (If Applicable)
If cancellation is approved before dispatch, the refund will be processed within 7–10 business days.
Refunds will be issued to the original payment method.
Payment gateway or transaction charges, if any, may be deducted.
4. Cancellation by DC Powder
DC Powder reserves the right to cancel any order due to:
Product unavailability
Pricing or typographical errors
Payment authorization failure
Any unforeseen circumstances beyond our control
In such cases, customers will be notified and a full refund will be processed (if payment has already been made).
5. Contact Information
For cancellation requests or related queries, please contact:
DC Powder
Website: www.dcpowder.com
Email: support@dcpowder.com
Phone: +91 1234567890